Help shape one of Australia’s largest retail transformations.
Most eCommerce Trading roles are about maintaining performance. This one is about improving it.
Amart Furniture has been helping Australians furnish their homes for more than 50 years. Now the business is investing heavily in its future through new commerce platforms, AI-enabled merchandising, richer customer data and a genuinely connected online-to-store experience.
As eCommerce Trading Manager, you’ll be right at the centre of it, owning online trading performance, conversion and customer experience while helping shape how millions of customers experience one of Australia’s most recognised retail brands.
The Role
Reporting to the Head of eCommerce & CRM, you’ll own the day-to-day commercial performance of Amart’s ecommerce website. This isn’t a paid media or platform ownership role. It’s about what happens once customers arrive: trading the website, lifting conversion, sharpening merchandising, running promotions and continually improving the online experience.
You’ll analyse performance, spot opportunities, work closely with Digital, Marketing, Buying and Customer Support, and lead one direct report, all while working with modern ecommerce platforms and AI-enabled merchandising inside one of Australia’s biggest retail transformation programs.
What You’ll Be Doing
Own daily online trading performance across the ecommerce website
Lift conversion rate, average order value and overall commercial performance
Run promotional campaigns and merchandising strategies
Analyse customer behaviour using GA4, FullStory and Looker Studio
Spot opportunities to improve customer experience and onsite performance
Work closely with Digital, Marketing, Buying, Analytics and Customer Support
Lead and develop one direct report
Contribute to ongoing digital transformation and customer experience initiatives
What We’re Looking For
You’ll likely come from an Online Trading, Ecommerce or Digital Trading background within a large B2C retailer or ecommerce business.
Most importantly, you’re commercially curious. You enjoy understanding why performance moves, spotting opportunities in the data and turning insight into action that improves both the customer experience and commercial outcomes.
You’ll bring:
Experience managing online trading or ecommerce performance
Strong analytical skills with GA4 or similar reporting tools
A customer-first mindset and commercial thinking
Experience working across multiple business functions
Previous leadership experience, or the ambition to step into it
A proactive approach, genuinely focused on improving rather than maintaining
Why Amart?
Join one of Australia’s largest retail technology transformation programs
Gain exposure to AI-enabled merchandising and customer experience
Own online trading performance for a nationally recognised retailer
Lead a direct report while growing your commercial influence
Hybrid working with a collaborative Brisbane-based team
Ready to Apply?
Gybe Consulting is managing this search exclusively on behalf of Amart Furniture.
For a confidential chat, call me, Michael Johns, on 0406 210 924 or email michael@gybeconsulting.com.au. Otherwise, apply directly through this LinkedIn ad with your resume.
This search is already underway, and we’re progressing suitable applicants as they apply. If this one’s for you, don’t wait too long.